Last Updated: October 1, 2025
At mealprepbox.site, we are committed to delivering your orders safely, promptly, and efficiently. This Shipping Policy explains our shipping coverage, processing times, delivery methods, fees, and related terms. If you have any questions, please feel free to contact us.
1. Shipping Coverage & Carriers
- Shipping Area:
We currently ship within the United States only. - Shipping Carriers:
Orders are shipped using trusted domestic carriers, including USPS, UPS, and FedEx, depending on your location and shipping method selected. - International Shipping:
At this time, international shipping is not available. Please check our website for future updates.
2. Order Processing Time
- Orders placed and successfully paid before 12:00 PM (Noon) PST on business days (Monday–Friday, excluding U.S. public holidays) are typically processed and shipped the same business day.
- Orders placed after 12:00 PM PST, on weekends, or on holidays will be processed and shipped on the next business day.
- Products with special shipping notes (such as “Pre-order” or “Ships within X business days”) will follow the timeframe stated on the product page.
3. Shipping Methods & Estimated Delivery Times
Once your order has shipped, you will receive a confirmation email with a tracking number. Estimated delivery times begin after the order is shipped, not from the purchase date.
| Shipping Method | Estimated Delivery Time | Notes |
|---|---|---|
| Standard Shipping | 3–7 business days | Free on orders over $50 |
| Expedited Shipping | 2–3 business days | Additional fee applies |
| Overnight Shipping | 1 business day | Additional fee applies |
Delivery times are estimates and may vary due to carrier delays, weather conditions, or other unforeseen circumstances.
4. Shipping Costs
- Free Standard Shipping is available for orders over $50 shipped within the continental United States.
- Orders under $50 will be charged a standard shipping fee of $5.99.
- Expedited and Overnight shipping rates are calculated at checkout based on the destination and package weight.
5. Order Tracking, Changes & Cancellations
- After shipment, you will receive an email with a tracking number and tracking link.
- If you need to change or cancel your order, please contact us as soon as possible at admin@mealprepbox.site.
- Orders can only be modified or canceled before they are processed for shipment.
6. Shipping for Returns & Exchanges
Please refer to our Returns & Refunds Policy for full details. In summary:
- Company Error (Wrong or Defective Item):
If we ship an incorrect or defective item, mealprepbox.site will cover the return shipping cost and arrange a replacement or refund. - Customer-Initiated Returns or Exchanges:
For returns due to change of mind, the customer is responsible for return shipping costs. Original shipping fees are non-refundable.
7. Risk of Loss & Delivery Issues
- Ownership and risk of loss pass to the customer once the order is handed over to the shipping carrier.
- While we are not responsible for delays, lost, or stolen packages after carrier acceptance, we will assist customers in contacting the carrier and filing claims when necessary.
8. Contact Us
If you have any questions regarding your order or this Shipping Policy, please contact us:
mealprepbox.site
📍 Address:
8 Thistle Ln, Greenwich, CT 06831-4231, USA
📞 Phone:
+1 973 220 5334
📧 Email:
admin@mealprepbox.site